FREQUENTLY ASKED QUESTIONS
WHAT TYPES OF FLOORING DO YOU OFFER?
We specialise in engineered oak and Australian timber flooring, available in a range of tones, textures and board widths.
DO YOU OFFER SUPPLY AND INSTALL?
Yes. We offer a complete service from product selection and site measure to supply and installation. We also offer supply-only options for trade clients.
WHERE DO YOU OPERATE?
We service Melbourne and greater Victoria, including Bayside, Mornington Peninsula, Yarra Ranges, and select regional areas.
CONTACT US TO DISCUSS YOUR PROJECT
HOW DO I GET A QUOTE?
You can book an on-site consult through our contact page. We’ll measure your space, bring samples, and provide a tailored quote.
CAN I TAKE HOME SAMPLES?
Absolutely. We encourage you to view our timber samples in your home to see how they respond to your lighting and finishes. Browse our collection online or contact us to book a consultation where we can arrange samples for you to view and take home.
DO YOU OFFER TRADE PRICING?
Yes. We offer tiered trade pricing and ongoing support for architects, builders and interior designers.
CONTACT US TO DISCUSS YOUR PROJECT
DO YOUR STAIR TREADS MATCH THE FLOORING?
Yes. We custom-make stair treads from the same batch of timber as your floors for a seamless finish.
WHAT KIND OF FINISHES DO YOU OFFER?
All of our floors feature a matte finish, designed for a natural, refined look that wears well over time.
WHAT’S YOUR LEAD TIME?
Lead times depend on your product and project size. We’ll advise timelines clearly during the quoting process. We generally work to a 6 week lead time so it’s best to get in touch for a quote as early as possible.
DO YOU PROVIDE AFTERCARE ADVICE?
Yes. After installation, we’ll guide you on caring for your floors and provide maintenance tips.
